Expertise Highlights

§    Ability to make decisions and complete tasks under pressure. §    Proficiency in the MS Office Suite and Adobe §    Team Building, Team Leadership and Relationship Management skills

§    Ability to learn complex tasks quickly and efficiently §    Computer knowledge of various PC operating systems and MAC §    Ability to breakdown and explain tasks to people §    Ability to multi-task under time restrictions

Professional Experience

PECO Energy  –

Gas Design Technician -                                                                                                                    2015                                  

 

Key Responsibilities and Results:

·   Responsible for assessing the needs of the gas infrastructure in order to build it up to efficient standards

·   Conducting research in order to obtain pertinent information to the job (ie. Location of water mains, underground electric, sanitary sewers, etc)

·   Design work orders based on engineering notes in AutoEDMS

·   Build estimates of job cost based on length of work, manpower and equipment needed in order to complete

·   Attend pre-design meetings with field personnel

·   Prepare Right of Way and Permit applications pertinent to each specific job

Permit Coordinator/Admin Assistant -                                                                                        2010-2015                                  

 

Key Responsibilities and Results:

·   Responsible for tracking and maintaining databases of gas work in multiple counties in order to obtain permits

·   Leadership and team building experience as a direct result of managing incoming co-ops

·   Experience in various computer systems such as CIMS, Passport, Microsoft Office suite, PeopleSoft Payroll, Mellon Banking and the Wall Street System

·   Established relationships with governmental management of municipalities within Delaware and Chester counties

·   Development of a Business Continuity Plan in the event of a natural disaster or emergency situation

·   Experience in researching and preparing PUC case documents for complaints directly related to Gas New Business

·   Organization and preparation of manager’s calendar

·   Established a proven reputation with management and continuous superior performance reviews

Customer Care Representative -                                                                                                 2009-2010

 

Key Responsibilities and Results:

·   Responsible for responding to reports of emergencies pertaining to PECO equipment (ie. Downed wires, fallen or broken poles, power outages, gas odors)

·   Established a distinguished relationship with supervisors based on my performance

·   Obtained a base knowledge of the business by studying various customer issues including billing and meter maintenance

·   Proven customer satisfaction based on performance reviews conducted by management

·   Basic leadership skills as team leader under my direct supervisor

 

Rock On Philly Magazine –

Social Media Manager (Part-time) -                                                                                            2014-2015

Key Responsibilities and Results:

·   Marketing and promoting the magazine via social media updates (mainly Twitter and Facebook)

·   Tracking progress of fan interaction

·   Analyzing social media trends in order to gauge reader interest

Forge Recording –

Intern (Part-time) -                                                                                                                     2013-2014

Key Responsibilities and Results:

·   Packaging CDs for clients

·   Updating social media (Twitter, Facebook, Tumblr, etc)

·   Set-up & take down of equipment for studio sessions (microphones, microphone stands, cables, etc)

·   Recording sessions using ProTools

·   General office tasks (answering telephones, cleaning windows, kitchen/office clean up)

 

Crystal Clear Studios –

Apprenticeship (Part-time) -                                                                                                                      2011

Key Responsibilities and Results:

·   Set-up & take down of equipment for studio sessions (microphones, microphone stands, cables, etc)

·   Recording sessions using ProTools

·   Assisting lead producer on mixing recorded tracks

 

United Savings Bank –

 

Teller –                                                                                                                                               2005-2009

Key Responsibilities and Results:

·   Knowledge of customer service skills from processing customer transactions and answering phones

·   Management and maintenance of a cash drawer of no more than $5000 at a time

·   Training of new hires on cash drawer settlement, transaction processing and phone answering etiquette

 

Education

Berklee College of Music (online)                                                                                                                                               2014-2017

Masters Certificate – Music Business Management – GPA 3.9

 

Crystal Clear Studios                                                                                                                                                         

Basic Audio Engineering

 

Cabrini College, Radnor, PA USA                                                                                                                                

B.Sc. in Business Administration